Central location, excellent customer care attentive staff with traditional Japanese hospitality. High standard of rooms and hotel facilities. Had direct access to Hakata station only a few 100m away via the Gion passageway very important in inclement weather!
Carolyn
август 2023 г.
The location is excellent and the staff is wonderful!
Beatrix
август 2023 г.
Very near to Hataka Station and 20min taxi ride to airport (no traffic jam). Lots of restaurants and shopping malls surrounding. Easy access to anywhere. Breakfast has 2 selection either western or Japanese. Spread was superb. Hotel staffs friendly and helpful. I left a tote bag of duty free items in room after check out. Staff managed to found it and bring it down to lobby and handed over to me, knowing that i am rushing for my flight. Thank you for the help rendered. Will definitely come back again.
Ivy
ноябрь 2023 г.
1) Location - within walking distance of about 5 mins to Hataka train station and bus terminal. 2) Room size - it was big enough as compared to other hotels. 3) Room has plenty of electrical outlets especially for those who has multiple electronic gadgets. 4) Connecting rooms - not a lot of hotels have this feature nowadays. 5) Plenty of toiletries provided
Linda
ноябрь 2023 г.
The staff were super courteous and professional. The best thing about this hotel is its location just a short walk to Hakata Station and the surrounding retail and restaurants.
Jonathan
июнь 2023 г.
The Japanese breakfast at the Benkay Restaurant.
Georg
май 2023 г.
It was an excellent service by Concierge Staff especially by Isamu Moronaga ( Jonathan ). He was very helpful in successfully finding 2 seats for us to get bus tickets for Yufuin when earlier we failed, but he fought for the best result until late evening, Our conclusion Moronaga san is a man who always done his best. Highly appreciation for him' Also the good services from staff during breakfast every morning in Japanese restaurant
Jusup
апрель 2023 г.
Parking was easy and convenient. Staff were helpful. Dinner at the Japanese restaurant was delicious and the buffet breakfast was extensive with the ability to eat from 6.30am, which was useful given our early start. Our room was quiet and we slept very well indeed.
Mark
апрель 2023 г.
the shower has great water power and the temperature control is excellent. although the English speaking level of the staff is not very good, the response and attitude are very efficient and positive.
Meng-lin
март 2023 г.
very convenient location. right in front of Hakata station. rooms are very spacious. they provided umbrellas when it rained. the concierge even booked my bus tickets for me and helped me with Taylor Swift tickets !
Patricia
июль 2023 г.